Sarah M

Sarah is an integral part of our Payflo team, bringing her passion for innovation and client success to the forefront of the restaurant and hospitality industry. With a focus on optimising booking processes and enhancing guest experiences, Sarah works closely with businesses to tailor our intuitive POS and payment solutions to their unique needs. Her dedication ensures that our clients can operate efficiently and confidently, while delivering exceptional service to their guests.

Sarah M
About 
Sarah M

With years of experience in the restaurant and hospitality industry, Sarah has a deep understanding of the challenges businesses face in managing operations and delivering exceptional customer service. She excels at identifying inefficiencies and crafting tailored solutions that leverage Payflo’s advanced POS technology to empower restaurants to thrive.

Sarah’s dedication to client success stems from her passion for fostering meaningful partnerships. She takes the time to understand each business's unique needs, ensuring that every solution not only meets but exceeds expectations. Her proactive approach and industry insights make her a trusted advisor to the businesses she supports.

Outside of her role at Payflo, Sarah enjoys exploring new dining experiences, staying on top of industry trends, and contributing to innovative projects that push the boundaries of hospitality technology.

Background & Experience

Sarah’s journey in the hospitality industry began as an operations manager for a leading restaurant group in Melbourne, where she spent six years refining booking systems, improving staff workflows, and creating memorable guest experiences. Her hands-on experience in day-to-day restaurant operations gave her an in-depth understanding of the challenges faced by businesses in the sector.

Before joining Payflo, Sarah worked as a technology specialist, advising restaurants and cafes on adopting modern POS systems to streamline operations and enhance customer satisfaction. Her expertise in bridging the gap between technology and hospitality has earned her a reputation as a trusted advisor in the industry.

  • Over six years of experience in restaurant operations management.
  • Specialised in implementing and optimising POS systems for hospitality businesses.
  • Holds a Bachelor’s degree in Business Management, majoring in Hospitality Operations.
  • Passionate about using technology to simplify processes and improve customer experiences.

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